DELIVERY AND SHIPPING TO.
5 TO 7 BUSINESS DAYS (IN BARRANQUILLA 4 BUSINESS DAYS) IT IS IMPORTANT TO KEEP IN MIND THAT:
• IF THE PAYMENT FOR YOUR PURCHASE IS CONFIRMED FROM MONDAY TO FRIDAY, THE FIRST BUSINESS DAY IS THE DAY YOU RECEIVE THE PAYMENT CONFIRMATION AND FROM THAT DAY THE DELIVERY TIME WILL START COUNTING
• IF PAYMENT FOR YOUR PURCHASE IS CONFIRMED ON SATURDAY, SUNDAY OR HOLIDAY, THE DELIVERY TIME WILL START COUNTING FROM THE FOLLOWING BUSINESS DAY OF YOUR PAYMENT CONFIRMATION.
• YOU SHOULD ALSO KEEP IN MIND THAT ONLY ORDERS THAT OCCUR BEFORE 12:00 PM COUNT AS THE SAME DAY; ANY ORDERS THAT OCCUR AFTER 12:00 PM WILL BE COUNTED INTO THEIR OFFICIAL DELIVERY TIME FROM THE NEXT DAY. b.
NATIONAL AND INTERATIONAL C.
FROM PURCHASES OF 250,000 FREE SHIPPING. FOR PURCHASES LESS THAN $250,000 ARE - CARIBBEAN COAST $9,500 - NATIONAL $12,500
D. SEND, VERY FAST E. TRACKING INFORMATION IS SENT BY MAIL WS NUMBER
RETURNS AND EXCHANGES A.
NO CHANGES ARE MADE BY SIZE.
THE PRODUCT WARRANTY IS FOR 30 DAYS FROM THE MOMENT YOU RECEIVE THE PRODUCT AND ONLY FOR MANUFACTURING DEFECTS WHICH FOR VARIOUS REASONS HAVE NOT BEEN DETECTED IN OUR VISUAL INSPECTION AT THE TIME OF SHIPPING. FOR THIS EFFECT, YOU MUST NOTIFY US WITHIN THE FIRST 5 BUSINESS DAYS AFTER YOU RECEIVE THE PRODUCT. BEFORE MAKING WARRANTY CLAIMS, PLEASE NOTE THAT:
• LEATHER PRODUCTS HAVE GRAINS AND MARKS WHICH ARE NATURAL CHARACTERISTICS OF LEATHER, WHICH INCLUDES ITS AGING AND WEAR.
• IN THE CASE OF LEATHER FOOTWEAR, WRINKLES MAY PRESENT ON THE INSTEP OR IN OTHER PARTS, DUE TO THE PARTICULAR SHAPE OF EACH CUSTOMER'S FOOT.
• FOR SHOES THAT HAVE SOME TYPE OF LEATHER, KEEP IN MIND THAT THEY MAY HAVE VARIATIONS IN COLORS, TEXTURES, DESIGNS. • FOR HANDMADE PRODUCTS IT IS IMPORTANT TO KEEP IN MIND THAT THESE ARE PRODUCTS MADE 100% BY HAND AND THEY MAY PRESENT VARIATIONS BETWEEN THE ORIGINAL PIECE AND THE ONE IN THE PHOTO DISPLAYED ON THE PAGE. B. YOU HAVE 10 DAYS FROM THE DELIVERY OF YOUR ORDER TO CONTACT US C. CONTACT US BY WSP D. RETURN INSTRUCTIONS TAKE INTO ACCOUNT WHEN SHIPPING THE PACKAGE:
- REPACK YOUR GOODS SECURELY. COVER OR REMOVE ORIGINAL MAILING ADDRESS LABELS. NOTE: DO NOT USE YOUR SHOE BOX AS YOUR SHIPPING CONTAINER
- MAKE SURE THE GOODS ARE PROPERLY PACKAGED.
- STICK THE LABEL OF YOUR PREFERRED SHIPPING CARRIER ON YOUR PACKAGE.
- ONCE YOUR RETURN ARRIVES AT OUR DISTRIBUTION CENTER, PLEASE ALLOW UP TO 10 BUSINESS DAYS FOR US TO PROCESS YOUR RETURN. YOU WILL RECEIVE AN EMAIL CONFIRMATION ONCE YOUR RETURN HAS BEEN PROCESSED. E. MONEY REFUND 7 BUSINESS DAYS OR CUSTOMER PREFERRED STORE CREDITS NOTE: ORIGINAL SHIPPING CHARGES ARE NON-REFUNDABLE. REFUNDS WILL BE MADE TO THE ORIGINAL PAYMENT METHOD IF THE ITEM IS RETURNED TO OUR WAREHOUSE WITHIN 10 DAYS OF THE DATE YOU RECEIVED YOUR ORDER. ALL ORDERS RETURNED AFTER THESE 10 DAYS ARE PROCEEDED WITH A REFUND OR WARRANTY OF THE FOOTWEAR. ALL ORDERS RETURNED AFTER THESE 10 DAYS WILL BE RETURNED TO THE CUSTOMER.